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Return Policy

• Returns or exchanges will be accepted on full price items only. To receive return credit, items must be returned to us within 30 days of the order date in new, unused condition with tags intact. All original packaging (hangers, plastic, shoe boxes, etc.) must also be returned in new condition.

• Returns received more than 30 days after the order date or in damaged/used condition will not be refunded.

• Due to sanitary reasons, returns or exchanges will NOT be accepted on HAIR BOWS or SOCKS.

• All holiday themed products (Valentine's Day, Easter, Halloween, Thanksgiving and Christmas) must be returned or exchanged at least 10 days prior to the holiday.

• Shipping charges are not refundable.

• If an item is returned on an order that received free shipping and the order total drops below the free shipping threshold, our standard shipping charges will be deducted from the return credit.

• To return an item, please contact us to request a Return Authorization number. Please do not return an item without a Return Authorization number (this could cause delays in the return process).